Work From Home Servicing Cruise Line | Hourly Pay: $9.00 - $20.00
Work From Home, Save On Transportation, Reduce Stress, Choose Your Company & Work Schedule.
Company: Fortune 500 Vacation Resort Company and Global Presence Solutions in partnership with Impact Miami Initiative is offering Work From Home opportunities to Americans seeking authentic and stable income. This company is the world’s most popular cruise line with 25 ships operating 3 to 16-day voyages to The Bahamas, Caribbean, Europe, Mexican Riviera, Alaska, Hawaii, Canada, New England, Bermuda, Australia, New Zealand and the Pacific Islands.
Expectations:
Here is the scope of services and the kinds of tasks one can expect to handle on a daily basis for Direct Sales Program:
Direct Sales Calls:
- Inbound calls for assistance with booking a cruise from client’s customers.
- Inbound calls for assistance with cruise specific questions, quotes and more!
- Maintain top sales performance by showcasing expert sales techniques and overcoming customer objections.
- Possible outbound calls to client-designated internal support departments, client’s customers for status and clarification purposes.
- Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.
Casino Calls:
- Inbound calls for assistance with client specific promotions from client’s customers.
- Possible outbound calls to client-designated internal support departments, client’s customers for status and clarification purposes.
- Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.
Certification:
- Timely completion of all self-paced modules with 100%.
- Successfully pass all quizzes and exams (Score of 90% or higher on final exam).
- Successfully pass role play scenarios.
- Pass mock calls – Complete 4 scenarios within 60 minutes with 2 of those scored at 90%.
- Select and service a minimum of 6 intervals daily during the live calls.
- Provide a completed Notarized Affidavit of Identification and Photo ID.
- Successfully pass drug screening.
Work From Home for Fortune 500 Companies, Save On Transportation, Reduce Stress, Choose Your Company & Work Schedule.
Additional Info
Additional Info
- Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York
- Functions: Inbound Customer Support
- Languages: English
- Eligibility: 18+, Pass Background & Certification, Be Teachable & Excellent
- Type: Contract (1099)
- Hourly Pay: $9.00 - $20.00 Per hour (Based On Company You Choose & Hourly Performance Bonuses)
- Min Hours Weekly: 15
- Max Hours Weekly: 70
- Online Training: 3 to 6 Weeks
- Equipment: Internet Access, Hardwired Desktop or Laptop for Some Companies, Hardwired Phone Line. Learn More After Your Apply